Tag Archives: proposal

XX – Webcast provider doesn’t equal webcast provider: Interpreting a proposal

As a communication professional we are often confronted with trying to interpret a proposal that has landed on our desks from one of our external providers. Ok we asked for one, but now it’s our job to check and see if what is being offered is what we really need and wanted in the first place. Does the price tag meet our expectations or is it way over budget?

We tend to be a bit skeptical, but if you want high quality, reliability and efficiency, it’s definitely worth paying an appropriate price.

Looking at a typical proposal

Assuming you are doing a “standard” webcast for video and slides on demand, for the Internet, this is what a proposal (from Solutionpark) looks like:

  • Briefing, planning and coordination – every external provider needs time to be briefed and set up a plan for the implementation of a webcast.
  • Set-up, installation, technical check at the event location – depending on where you are holding the event, interview, roundtable, training session, and depending on the number of participants, guests, people, speakers attending, the technical set-up and respective checks will take the appropriate time. Rather be sure everything is working properly in advance in order to avoid any mishaps, if possible. You will feel calmer and so will your external provider.
  • Cameraman and streaming engineer – these are the specialists behind the camera, in charge of directing, at the mixing desk and the computer making sure that the video and slides match. In addition this item includes encoding the video and sending the link for the Internet.
  • Software and hardware: usage of PLAY software, license and PLAY server utilization, LiveBox, streaming equipment, multiple encoder, backup, converter, slide control, cameras, tripods, hosting, delivery and distribution via Akamai network (content delivery network) – these are the basis for a high-quality webcast and I wouldn’t want to go with anything less.
  • Back-up of the video – for your records you might want to have a DVD.
  • Transport of equipment and expenses – your event might take place nearby, but the equipment needs to be lugged to the location no matter what.
  • Phone service helpline – in case you need a special helpline during the event itself, this is a useful option to consider.

All I can say is, good luck and hope you are successful and happy with your next webcast.

IX – You don’t need a large external provider for a small budget

I always think that size does matter, especially when a company appears to be larger than it actually is, and just because you can list 23 subsidiaries on 5 continents, for e.g.. Anyway, as a communication professional I feel strongly about selecting the right external providers for your internal and external communication activities. Not the biggest, fanciest with the most luxurious, but someone that understands my communication needs, be it for a simple recording of a statement from the CEO to organizing the entire communication of a live broadcast of an extraordinary annual general meeting which is viewed by hundreds of people across the globe.DSC00055

Bringing the world together

Truly I’d start with a small communication project, see how it goes and see how you like it. Do a video on demand, as you are less under pressure in case the speakers mess up or the weather is bad (if you are doing the shooting outside) or some technical emergency pops up. Over the years I did a lot of testing with different scenarios, and depending on the bandwidth, employees in a small office would gather in front of one screen to watch the video. They’d tell me many times that they enjoyed coming together and through the video felt more closely connected to the headquarter thousands of miles away.

Creating a big bang

P1040158Compared with traditional communication (print) tools, and don’t get me wrong, I have had great experiences working with ad agencies and producing plenty of print material, the cost of webcasts on average is often lower and the impact so much greater. Assume you are using a webcast for a message from the CEO, an update on the business strategy and your are introducing a new Executive Team member, that is three in one right there. Don’t have to bother writing individual pieces including a speech, a presentation, an internal announcement etc. No need trying to copy all different user groups into the ‘To:’ field of your E-mail. As soon as you have the video up on the Internet a broad audience can view it as much and as long as they want. And, you can even track the traffic.