Tag Archives: video on the Internet

XXIV – Don’t forget your assessment

As communication professionals we tend to ignore or forget, or whatever excuse you want to add, to conduct a thorough assessment following a significant communications task or project. Where this should actually be one of the most important parts of your communication work. In that respect, with webcasts and videos on the Internet, life’s a little easier.

What am I measuring?

There is the quantitative and the qualitative aspect to measuring a webcast: get the statistics from your streaming provider (like Soltionpark) or internal IT department and compare them with the figures from previous webcasts or your regular Internet user statistics. Or benchmark them against what other companies in your industry have. That’s the quantitative side. For the qualitative part you need to define what you are specifically looking for first: Is it that the audience understood the content of the presentations and speeches, is it that the public reacts positively to the message you sent out or is it that you want your employees to take a liking to your newly appointed COO?

In any case, the value of measuring and assessing the success of your webcast hit rate is not to be underestimated. The figures and feedback clearly show you what, when and how the audience likes to receive your content, i.e. video message and slide presentation. It also shows you what aspect or detail needs to be improved or changed in order to have even happier viewers. This might be a small thing such as insufficient lighting that becomes more apparent in a video. My advice is to use such insights for improving your preparation work and to help your company capitalize on a webcast’s benefits.